Sales Representative II

Columbia, SC

Post Date: 11/17/2017 Job ID: 10351 Industry: NOC

Sales Representative II

Cayce

Supplier for railway track maintenance and construction. Multiple career opportunities in a variety of positions.



Shift: TBD

Temp to Hire

$17.00/hour



Job Duties

  • Regular communication (verbal and written) with our internal and external customers



  • Answer customer calls, place orders, release orders and backlog management



  • Participate in production scheduling decisions



  • Prepare regular reports (cost variance, backlog, on-time delivery)



  • Coordinates warranty, RMA s and customer returns



  • Follow all established guidelines for working with customers to ensure maximum customer satisfaction



  • Handles customer complaints immediately and according to the Company s guidelines



  • Coordinates a prompt, efficient, and timely flow of paperwork



  • Work with operations to ensure customer requirements are being met



  • Contributes to achieving departmental KPI s (bookings, shipments, on-time delivery)



  • Provide input for forecasting and growth objectives for parts



  • Seek out new business opportunities



Requirements

  • High School diploma and five (5) years related experience required



  • Two (2) year degree in Business or Accounting and related experience preferred



  • Minimum three (3) years heavy equipment parts sales



  • Prior railroad industry experience preferred



  • Five (5) years related experience and/or training.



  • Strong ERP (BAAN) system knowledge.



  • Knowledgeable in Microsoft Office tools, especially Excel (required)



  • Working knowledge of CRM, BOM s, time standards, routings, work center loading, and master scheduling



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