Customer Service Rep

Columbia, SC 29201

Posted: 06/15/2020 Industry: Customer Service Job Number: 12265 Pay Rate: 11.50-12.00

Job Description

Temp to Hire

Southeast Columbia

$11.50-$12.00/hour based on experience

Monday through Friday

8am-5pm

Responsibilities:

Handle customer inquiries and complaints via phone and in person

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Some collections may be required

Qualifications:

Previous experience in customer service/sales experience via the phone required

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

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