Customer Service Rep

Irmo, SC 29063

Posted: 03/06/2019 Industry: Customer Service Job Number: 11413 Pay Rate: 13.00

Tuesday-Friday 9am-6pm

Saturday 8am-5pm

Temp to Hire

$13.00/hour

Job Duties

Answer incoming calls in a professional manner.

Transfer callers to the appropriate parties.

Assist customer with booking a service call in person or over the phone.

Complete and maintain daily call tracking sheets to be turned in weekly.

Make outbound calls for quality assurance purposes.

Assist with dispatching during lunch periods or vacations.

Other general office duties as assigned.

Requirements

Basic to intermediate computer skills.

2+ years of related, customer service experience required.

Able to communicate well in person or over the phone.

Must be able to work Saturdays-no exceptions.

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