Customer Service Representative
Northeast Columbia, SC 29209
Temp to hire
Monday through Friday
$13-$15/hour depending on experience.
Benefits if hired perm: PTO, 70% employer cover health insurance and employer-contributed 401k
Answering phones, answering email tickets, monitoring live chat, and responding to comments/messages on social media.Assist customers in any potential state of the order process such as choosing the right products, placing/editing/expending an order, returns, warranties and delivery issues.Troubles issues report by customers and offer solutions.Learn all the products and their functions and when to recommend each one.Light office support such as greeting visitors, make sure the reception area is tidy and well stocked, mail catalogs, and write thank you cards.Other projects as designed
Writing sample would be required. Customer service experience not required but 2 years would be preferred. Must have 1 year office/admin experience.